Get help
Tell us what happened — the more detail, the faster we can help. Never send passwords or anything private. We will never ask for them.
PURCHASES
Missing a purchase?
Open Marketplace in the app and tap Restore Purchases. Use the same Apple Account or Google Account you bought it with.
OWN PHONES ROOMS
Knocked out of a room?
Tap OWN PHONES again on the same device. Come back quickly and your place is still there.
SAFETY
Reporting someone?
Use the report button in the app. It keeps everything private and reaches us faster.
PRIVACY
Your data
To see, correct or delete your data, email us from an address you can get into.
If someone is in danger, call your local emergency services. We are not an emergency service.
Billing and refunds
Apple (App Store) or Google (Google Play) handles all payments. We can check whether a purchase reached your game account, but refunds, receipts and cancellations are up to the store you bought from.
Moderation
Moderation is handled at moderation@paranoiagame.app. Please do not paste what someone said — use the report button in the app so it stays private and linked to the right room.